Frequently Asked Questions (FAQ)
Click on a question below to see the answer.
What is MBE Delhi?
MBE Delhi (Mail Boxes Etc.) is a business service provider offering professional courier, logistics, printing, mailbox, domiciliation, and marketing solutions for individuals and businesses. It is part of a global MBE network.
What services does MBE Delhi offer?
MBE Delhi offers Shipping & Logistics, Printing Solutions, Design & Marketing Services, Mailbox & Office Solutions, and Business services.
How is the mailbox service different from regular postal mail?
MBE’s private mailbox service offers a secure, personalized mailing address with confidentiality, mail forwarding, and controlled access.
Can MBE Delhi handle international shipments?
Yes, MBE Delhi provides domestic and international shipping solutions, including logistics for parcels, freight, and specialized items.
Do you offer packing services?
Yes, professional packing services are available for documents, fragile items, valuables, and oversized goods.
Can I get custom printing and graphic design done?
Yes, MBE Delhi provides digital, offset, large-format printing and professional graphic design services.
Are all services available at every MBE center?
Services may vary by location. Please contact your local MBE center for specific availability.
Who can use MBE services?
MBE services are suitable for individuals, startups, SMEs, and large corporations.
How do I track my shipment?
Shipments can be tracked using the Shipment Tracking option on the MBE Delhi website.
How do I contact MBE Delhi?
Visit the Contact Us section on the website for phone, email, and location details.
Does MBE offer franchise opportunities?
Yes, franchise opportunities are available. Details can be found in the Franchise section of the website.
Is GST applicable on courier and printing services?
Yes. As per Indian GST regulations, courier, logistics, printing, and related services are subject to GST at applicable rates. A valid GST invoice will be provided for all taxable services.
Do I need a GST number to ship goods through MBE Delhi?
A GST number is required for business shipments and commercial consignments. For personal shipments, GST registration is not mandatory, subject to customs rules.
What documents are required for international shipping from India?
Typically required documents include Commercial Invoice, Packing List, KYC documents (PAN/Aadhaar/Passport), IEC code for exporters, and any product-specific certificates as required by Indian Customs.
Does MBE Delhi assist with customs clearance?
Yes. MBE Delhi assists with customs documentation and coordinates with authorized logistics partners to facilitate smooth customs clearance for international shipments.
Are customs duties and taxes included in the shipping cost?
Customs duties, IGST, and other government levies are not included in the shipping charges unless explicitly mentioned. These charges are payable by the consignee or shipper as per customs regulations.
Are there restrictions on items that can be shipped internationally from India?
Yes. Certain items are prohibited or restricted under Indian Customs and DGFT guidelines, including hazardous materials, currency, narcotics, and restricted electronics. MBE Delhi will guide customers on permissible items.
What is an IEC code and when is it required?
The Import Export Code (IEC) is issued by DGFT and is mandatory for businesses involved in international trade. It is required for commercial export shipments from India.
Does MBE Delhi handle ecommerce shipments with GST compliance?
Yes. MBE Delhi supports ecommerce and B2B shipments with GST-compliant invoicing, documentation, and logistics solutions tailored to Indian regulations.
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